FREE PDF 2025 ORACLE 1Z0-1161-1–VALID VALID DUMPS DEMO

Free PDF 2025 Oracle 1Z0-1161-1–Valid Valid Dumps Demo

Free PDF 2025 Oracle 1Z0-1161-1–Valid Valid Dumps Demo

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Oracle 1Z0-1161-1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.
Topic 2
  • OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
Topic 3
  • OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.

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1Z0-1161-1 Study Guide: Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 & 1Z0-1161-1 Dumps Torrent & 1Z0-1161-1 Latest Dumps

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q15-Q20):

NEW QUESTION # 15
Which three are key capabilities of Oracle Cloud Success Navigator?

  • A. It is a place to renew your Oracle Cloud Service subscriptions.
  • B. Provides guidance for implementation.
  • C. It offers preconfigured starter environments.
  • D. It is a source of online product documentation.
  • E. It offers guidance for continuous innovation.

Answer: B,C,E

Explanation:
Oracle Cloud Success Navigator is a tool designed to support organizations throughout their Oracle Cloud journey. Its three key capabilities are:
C . Provides Guidance for Implementation: Offers step-by-step advice, best practices, and resources to ensure successful deployment of Oracle Cloud solutions.
D . Offers Guidance for Continuous Innovation: Helps customers explore new features and updates to maximize value and stay competitive.
E . Offers Preconfigured Starter Environments: Provides ready-to-use configurations (e.g., with OMIPs) to accelerate adoption and reduce setup time.
Option A (Product Documentation): Documentation exists elsewhere (e.g., docs.oracle.com), not as a primary Navigator function.
Option B (Subscription Renewal): Renewals are managed through other Oracle portals, not Success Navigator.
Per "Oracle Cloud Applications Readiness" and "Get Started" guides, these capabilities align with Success Navigator's purpose of guiding and accelerating cloud success.


NEW QUESTION # 16
Which feature in Oracle Fusion Cloud SCM ensures optimal inventory levels by tracking stock movement?

  • A. Inventory Management.
  • B. Manufacturing Execution.
  • C. Supplier Qualification.
  • D. Cost Accounting.

Answer: A

Explanation:
Oracle Fusion Cloud SCM optimizes inventory through various features, but Inventory Management ensures optimal levels by tracking stock movement.
Capabilities: Monitors stock inflows, outflows, and current levels across warehouses, enabling real-time visibility and control.
Optimization: Balances stock to meet demand without overstocking, reducing carrying costs and stockouts.
Option A (Manufacturing Execution): Manages production, not inventory tracking.
Option C (Supplier Qualification): Assesses suppliers, not stock levels.
Option D (Cost Accounting): Tracks costs, not physical inventory movement.
Oracle Fusion Cloud SCM documentation, like "Inventory Management Guides," highlights this feature's role in stock optimization.


NEW QUESTION # 17
Which metric is used to measure the success of the Knowledge Gap to Solution OMBP?

  • A. All of the above.
  • B. Customer satisfaction ratings.
  • C. Knowledge article accuracy.
  • D. Average case resolution time.

Answer: A

Explanation:
The Knowledge Gap to Solution OMBP in Oracle Fusion Cloud CX Service aims to bridge agent knowledge gaps to resolve customer issues effectively. Its success is measured by a combination of metrics: customer satisfaction ratings, average case resolution time, and knowledge article accuracy, making "All of the above" the correct answer.
Customer Satisfaction Ratings: Reflects how well resolutions meet customer expectations, a direct outcome of effective knowledge use.
Average Case Resolution Time: Measures the efficiency of applying knowledge to close cases quickly, indicating process effectiveness.
Knowledge Article Accuracy: Ensures the solutions provided are correct, reducing rework and enhancing trust in the knowledge base.
Combined Impact: These metrics together provide a holistic view of the OMBP's success in improving service quality, speed, and accuracy.
Oracle Fusion Cloud CX Service documentation, such as "Service Center Guides" and "CX Analytics FAQs," emphasizes these metrics as critical for evaluating knowledge-driven processes.


NEW QUESTION # 18
Which feature in Oracle Fusion Cloud SCM helps in optimizing inventory levels?

  • A. Replenishment Planning.
  • B. Manufacturing Execution.
  • C. Supplier Qualification.
  • D. Cost Accounting.

Answer: A

Explanation:
Oracle Fusion Cloud SCM optimizes inventory through Replenishment Planning, which helps maintain ideal stock levels.
Functionality: Analyzes demand forecasts, lead times, and current inventory to generate replenishment plans.
Benefit: Prevents overstocking and stockouts, balancing costs and availability.
Option A (Manufacturing): Focuses on production, not inventory optimization.
Option B (Cost Accounting): Tracks costs, not stock levels.
Option D (Qualification): Evaluates suppliers, not inventory planning.
Oracle Fusion Cloud SCM documentation, such as "Replenishment Planning Guides," confirms this feature's role.


NEW QUESTION # 19
Which two modern features of Oracle Redwood User Interface are integrated into Oracle CX Applications?

  • A. Nudges, such as visual cues, notifications, or strategically placed suggestions to encourage users to take specific actions.
  • B. Contextual Journeys, such as presenting different dashboards and actions to various levels of users.
  • C. Embellished AI, such as providing intelligent recommendations, automating tasks, offering predictive insights, or personalizing the user experience.
  • D. Standardized User Experience, such as familiar layouts, terminology, and interaction patterns, reducing the learning curve and improving usability.

Answer: B,D

Explanation:
The Oracle Redwood User Interface (UI) enhances usability in Oracle CX Applications with modern features. The two integrated features are:
A . Standardized User Experience: Provides consistent layouts, terminology, and patterns, reducing training time and boosting productivity.
C . Contextual Journeys: Delivers role-based dashboards and actions, tailoring the UI to user needs (e.g., sales reps vs. managers).
Option B (Nudges): While useful, nudges are less emphasized as a core Redwood feature in CX Applications.
Option D (Embellished AI): AI capabilities exist but are functional enhancements, not UI-specific features.
Oracle's "Redwood Design System" documentation highlights Standardized User Experience and Contextual Journeys as key UI elements.


NEW QUESTION # 20
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